Great bank. Incredible hours.nice people.
No lines. Always available. Fast service.
Fantastic customer service. Today I went thru the drive-thru and was complaining about the outrageous heat and humidity we all were experiencing. The teller came back with my deposit slip AND a cold bottle of water for me. I did not ask for it but it was much appreciated. To say that she went above and beyond what was expected in terms of customer service is an understatement.
Highly satisfied with this branch's customer service. The manager handled every thing I needed within minutes. The whole time both of the women who were helping me were very kind, and polite. Great Bank, Great Branch.
Horrible customer service. I called Camille on a Friday to get a closing statement so I could open an HSA account with my new company. She said she would get back to me before the end of business day. Called every day with no return call until I finally threatened to escalate to a manager. I got a call back from Priscilla (who was great) stating that Camille had already had the statement printed but just decided no to call back. Apparently Camille was just too busy to be bothered with helping out a previous client.
Td Bank is a US Bank based in Arnold, Maryland. Td Bank is located at 1470 Ritchie Hwy, Arnold, MD 21012, USA.
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