I have gone to the cleaner that was in this location for over 14 years and was satisfied with their services. When ownership changed hands to Chesapeake Cleaners several months ago, I continued to take my business there in spite of the significantly higher prices, because it is a convenient location. BIG MISTAKE!! Two weeks ago they took a suit of mine (that cost over $400) and completely ruined it by ironing it on too hot a setting - it literally melted the spandex fibers in the wool/spandex material. When I asked for the owner's contact information so I could file a complaint (and said I did not intend to ask for them to pay for the suit, I just wanted the owner to know what a terrible job they did), the counter employee refused to give me any information and told me it was just an old suit and the elastic "fuzz" now stickoing out of the suit all over was "normal". Funny, my other suit that is identical (except for color) was cleaned somewhere else and I never had this problem. I will NEVER patronize this establishment again, because they destroy fine clothing and refuse to accept any responsibility.
Chesapeake Cleaners is a US Laundry based in Arnold, Maryland. Chesapeake Cleaners is located at 1460 Governor Ritchie Hwy, Arnold, MD 21012, USA.
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